UK Delivery & Returns
All small parts orders received by 4.00 pm will usually be dispatched to you on the same working day. Our standard delivery service will take between 2-3 working days to arrive. If for any reason we are out of stock of an item, we will notify you as soon as possible .
UK Delivery costs explained
Our standard delivery charge is £5.95 on all orders under £60.00 regardless of size of item big and small for mainland UK
economy postage can be chosen at check out if required and is £3.95
an express delivery charge of £8.95 can also be chosen on selected products for next business day delivery
All orders over £60.00 now are available with free postage
All items are dispatched by Royal Mail tracked post or Courier . Larger items must be requested to be signed for and any damage reported to us within 24 hours.
Returns
If you are unhappy with your purchase for any reason you can return it to us, in an unused “as new” condition within 14 days of delivery and receive a full refund (less delivery costs). Collection can be arranged and will be chargeable at cost.
In accordance with the Distance Selling Regulations Discountscooters.co.uk gives customers a 14 day "cooling off" period in which orders can be returned from the delivery date. Upon receipt of the goods,
You are required to return the product(s) and are personally responsible for return delivery including any delivery cost.
Any returned products must be complete and undamaged, unused and returned in its original outer packaging.Discountscooters.co.uk reserves the right to charge for repair, replacement or to refuse any products not returned in their original condition including packaging.
Your statutory rights are not affected.